Empower yourself to make better hiring decisions before employing someone to work in your home or small business. From assessing whether qualifications are real, checking for a criminal record, or verifying a driver’s license – we can help. No matter who you are, you can securely pay for your verification checks via credit card, Zapper or direct deposit, ensuring a seamless transaction experience.
How to Get Started
Signing up
Visit the ePCV login page, select “Credit and Cash” and go to “Register Here” to register as a client. From there, you can register and submit checks directly from our website. Throughout the process, we’ll help you with compiling the documentation needed to submit your check.
About ePCV
ePCV, our easy-to-use online verification system, makes verifications simple and efficient.
MIE’s advanced ePCV web application was designed to streamline the process of managing and submitting background screening orders. With secure login credentials, you can access an intuitive interface equipped with familiar features, complemented by comprehensive help resources including instructional videos and files.
- Track the progress of an order
- Capture and attach all paperwork online – no printing needed
- See your statuses at a glance via the dashboard
- Scan and upload fingerprints
- Read useful help guides and videos
FAQs
Find answers to common questions about our verification services. If you can’t find an answer to your question here, please reach out to mieinfo@mie.co.za
How do I obtain the personal information MIE has on me?
Please email mieinformationofficer@mie.co.za
How do I lodge a dispute with MIE?
Please email disputes@mie.co.za
How do I remove a SAFPS fraud alert on my profile?
Please email disputes@mie.co.za
I am a registered client and require online system training, is this service free of charge and how do I go about to request such services?
As a registered client, you can request training directly with your dedicated Key Account Manager. Please reach out directly to them, or send an email to miesales@mie.co.za.
How can I follow up on a query or a check that has already been submitted?
When logged into ePCV, you can track the status of submitted background checks using the dashboard feature and you can easily identify checks requiring additional information to prevent delays.
When can I expect feedback?
When logged into ePCV, you can track the status of submitted background checks using the dashboard feature and you can easily identify checks requiring additional information to prevent delays. There is also an option to escalate checks out of SLA.
What is the password to open an MIE Report?
The Identity number or passport of the individual as submitted to MIE.
Where do I send additional information documents requested by MIE?
Please send them to documents@mie.co.za and include your unique MIE reference number in the subject line. You can also click on the reply to request link contained in the additional information email.
How do I cancel a request if I no longer wish to proceed?
Kindly send an email requesting for cancelation to: mieinfo@mie.co.za or fingerprintzone@mie.co.za for fingerprint Zone cancellation requests.
Where do I get my login details?
Please use forgot password and await email to reset, kindly check the Spam/ Junk mail should you not receive the email. If you are still struggling, you may email mieinfo@mie.co.za.
don’t know how to load a request OR I am getting an error when attempting to load a request?
Kindly send an email to mieinfo@mie.co.za for assistance or visit the how it works section on this website.
