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Disputes
- Any person who after viewing a MIE report on him or her or has been advised by another party who has viewed an MIE report for a lawful purpose, about him or her, of the contents of the report, believes that the information on the report is incorrect may lodge a dispute using the MIE Dispute Form.
- A Disputant may dispute any of the following information:
- that they have a criminal record
- disputes information on their credit report such as a court order, adverse credit information or debt review status
- the result of a qualification verification result
- the result of any other verification such as membership or license or professional affiliation
- the result of an employment verification
- The completed and signed dispute form together with the required supporting documents must be sent to the MIE Disputes mailbox disputes@mie.co.za.
- Once the completed dispute form and supporting documentation has been received and checked for completeness, MIE disputes team will formally acknowledge the dispute and issue the Disputant with a MIE dispute reference number.
- Resolution of the dispute is expected to be issued within 20 business days.
